Privacy Policy

Privacy

It is key to www.HI-YA.com (the “Website”) that the privacy of all of its users is taken very seriously. This Privacy Policy outlines the information the Website collects and how such collected information is used. You can always contact us at support@hi-ya.com at any time in the event you have any questions regarding our Privacy Policy.

Terms of Service

Please refer to our Terms of Service for a clear explanation of all legal terms and provisions, limitation of liability, disclaimer of implied warranties, use and content, use of services and user forums, and copyright infringement.

Collection of Information and How the Website Uses It

The Website sometimes requires users to register for the service and provide personal information including but not limited to the user’s name, postal code and email address. The Website uses this information to establish and deliver service to the individual. The Website may use this information to contact registered users to notify them of product and service updates, provide instruction, and to deliver other service related information. The Website may also contact users to request additional information and feedback. The Website may employ companies and people to perform tasks on its behalf, and will need to share personal information with these agents to establish and deliver service to the individual. The Website agents do not receive any right to use personal information beyond what is necessary to perform these tasks.

The Website will not disclose registration information to third parties, including, but not limited to companies affiliated with the Website, without your consent or as otherwise stated in this Privacy Policy. If at some point the Website sells all or a portion of its assets, customer information is one of those assets that would be transferred or acquired by a third party; the third party would then have the right to continue using the personal information as set forth in this Privacy Policy. For more information see the Website’s Privacy Policy Changes section below.

The Website may release or exchange personal information if required to do so to comply with applicable laws or to enforce its rights or agreements or prevent fraud or reduce credit risk. In addition, the Website may contact you to inform you of updates or new features. If you wish to be removed from such secondary mailings you may do so by the means provided in the email.

The Website may automatically collect and analyze information regarding the use of the Website’s services and the Website activity. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc. This information is logged to help diagnose technical problems, administer the site, and improve the quality and types of service delivered. The Website may also collect, track and analyze information that does not personally identify a user in aggregate form. This aggregate data will be used at the Website’s discretion and may be shared with third parties, but with no personally identifiable information attached. Registered users will be using the site to host relationship data. Relationship data sent to the Website’s servers by the user will remain the property of the user. The Website will not review, share, distribute or reference such data except as may be required to provide the requested Website services, or as provided in the Website Terms of Use Agreement, or as may be required by law. If a user’s personally identifiable information changes (such as zip code or email), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. If not easily available online, this can be done by emailing our customer support at support  ‘at’ hi-ya.com

Cookies and Beacons

The Website uses cookies and beacons from time to time to assist in delivering the service and to provide a positive and personalized user experience. Cookies are files sent to your browser from a web server and stored on your computer’s hard drive. Our persistent and session ID Cookies are used to identify unique visitors and to provide a personalized user experience. Beacons are bits of code that function similar to cookies. Our beacons are embedded in outgoing emails and generate a call back to the Website server when such emails are opened. The Website uses beacons to track the status of sent emails.

Security

The Website has implemented processes designed to protect user information and maintain security. Each registered user is assigned a unique user name and password which is required to access their account and relationship information. It is the user’s responsibility to protect the security of their login information. The Website’s servers are located in secure server environments. Firewalls and other advanced security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Third Party Sites

The Website may contain links to third party web sites not associated with the Website. The Website is not responsible for the privacy practices or content of such sites. Users will need to review the policy statements of these sites to understand their privacy policies.

Privacy Policy Changes

The Website reserves the right to make changes to this privacy statement. Any material changes to this statement will be prominently posted online and accessible via the Website user portal 30 days prior to taking effect.